AEON Point

Effective Date: August 20, 2025
Last Updated: August 20, 2025

1. Introduction

AEON Point ("we," "us," "our," or "Company") is committed to protecting the privacy and security of individuals who interact with our live production and event services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you:

• Visit our website

• Engage our live production services

• Attend events we produce or manage

• Communicate with us through various channels

• Interact with our digital platforms and content

  
  

Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.

2. Information We Collect

2.1 Information You Provide Directly

• Contact Information: Name, email address, phone number, mailing address

• Professional Information: Company name, job title, industry, professional affiliations

• Event Registration Data: Registration details for events, dietary restrictions, accessibility needs

• Communication Records: Messages, inquiries, feedback, and correspondence with our team

• Payment Information: Billing details, payment card information (processed securely through third-party payment processors)

  
  

2.2 Information Collected Automatically

• Website Usage Data: IP address, browser type, device information, pages visited, time spent on pages

• Event Attendance Data: Check-in/check-out times, session attendance, interaction with event materials

• Technical Data: Cookies, web beacons, and similar tracking technologies

• Location Information: General location data when attending events or accessing our services

  
  

2.3 Information from Third Parties

• Event Partners: Information shared by co-hosts, venues, or sponsors with your consent

• Vendors and Service Providers: Data from registration platforms, payment processors, and other event technology providers

• Public Sources: Publicly available professional information to enhance our services

  
  

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Event Production and Management

• Planning, coordinating, and executing live events

• Managing event registration and attendance

• Providing technical production services

• Ensuring event safety and security

3.2 Communication and Customer Service

• Responding to inquiries and providing support

• Sending event-related updates and notifications

• Sharing important information about our services

• Following up on events and gathering feedback

3.3 Business Operations

• Processing payments and managing contracts

• Maintaining client relationships

• Improving our services and developing new offerings

• Marketing our services (with your consent where required)

3.4 Legal and Compliance

• Complying with applicable laws and regulations

• Protecting our rights and the rights of others

• Responding to legal requests and preventing fraud

  
  

4. Legal Basis for Processing (GDPR)

For individuals in the European Economic Area (EEA), we process your personal information based on:

• Contract Performance: To fulfill our service agreements with you

• Legitimate Interests: For business operations, improving services, and client relationship management

• Legal Compliance: To meet regulatory and legal requirements

• Consent: Where you have provided explicit consent for specific processing activities

  
  

5. How We Share Your Information

We may share your personal information in the following circumstances:

5.1 Service Providers and Partners

• Event venues and co-hosts

• Technical service providers (audio/visual, lighting, staging)

• Registration and payment processing platforms

• Marketing and communication service providers

  
  

6. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal obligations and resolve disputes

• Maintain business records as required by law

Specific Retention Periods:

• Event registration data: 3 years after event completion

• Communication records: 5 years from last contact

• Payment information: As required by applicable financial regulations

• Website analytics: 24 months from collection

  
  

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 General Rights

• Access: Request information about the personal data we hold about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal information (subject to legal requirements)

• Opt-Out: Unsubscribe from marketing communications

  
  

7.2 Additional Rights (GDPR/CCPA)

• Portability: Receive your personal data in a machine-readable format

• Restriction: Request restriction of processing in certain circumstances

• Objection: Object to processing based on legitimate interests

• Sale Opt-Out: Opt-out of the sale of personal information (where applicable)

To exercise these rights, please contact us using the information provided in Section 11.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

• Encryption of sensitive data in transit and at rest

• Regular security assessments and audits

• Access controls and staff training on data protection

• Secure vendor management and data processing agreements

• Incident response procedures for potential data breaches

  
  

9. International Data Transfers

If you are located outside the United States, your personal information may be transferred to and processed in the United States or other countries where we operate. We ensure appropriate safeguards are in place for such transfers, including:

• Standard Contractual Clauses approved by relevant authorities

• Adequacy decisions where available

• Other approved transfer mechanisms under applicable law

  
  

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience with our services. For detailed information about our use of cookies, including how to manage your preferences, please refer to our Cookie Policy available on our website.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

AEON Point
Data Protection Officer
Email: support@aeonpoint.com

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website

• Sending email notifications to registered users

• Providing notice through our event platforms

  
  

The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

13. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

This Privacy Policy is designed to comply with applicable privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant regulations. For specific legal advice regarding your rights and obligations, please consult with qualified legal counsel.